Explore a Comprehensive Feature Comparison of PbN.
Your revenue cycle management platform that will boost your collections rate, improve staff efficiency by providing modern, mobile-based payment solutions.
You have a modern office. You are paperless for the most part. Why are you still sending paper statements? Ditch the printer, stamps and say bye bye to paper cuts. PbN will modernize your whole Accounts Receivables process reducing waste and improving your patient experience better.
Paperless workflow for your Accounts Receivables.
Allow our system to identify patients who need to be followed up with for their pending balance
Follow-up on pending balances with patients with friendly text and email notifications to prompt payment.
Allow patients to easily pay on any device within a few clicks.
Patient balances are pulled directly from your PMS. All payments are written directly into your PMS with any interaction from your staff.
PbN removes the need for running, printing, folding and mailing statements every month.
Patients with outstanding balances are automatically identified and added to scheduled follow-ups. PbN allows practices to exclude patients based pending insurance claims, age and account types.
PBN personalizes the payment messages with friendly, persistent, notifications that can be futher customized for each patient by uploading a statement pdf.
PbN reducing the hassle of making a payment by allowing patients to self-pay from any device with modern payment methods. Funds are deposited directly to your practice bank account.
PbN will help accelerate cash flow for your practice by providing patients a superior payment experience on any device. It does this while saving office staff valuable time that can then be further to improve patient experience. PbN also easily integrates with leading practice management software with a two-way connection that keeps your team smiling.
Boost Patients Collection Rate by 30%+
Patients gets billed automatically and in a timely manner.
Reduce A/R related overhead
No need to print and mail statements each month.
Reduce Errors
Two-way integration into PMS insures less human errors.
Pay from any device
Patients can now pay directly from their smart phones or tablets.
Save Credit cards
Patients are able to save their payments methods for future payments.
Pay over-time
Patients are able to make partial patients towards their balance.
PBN’s follow-ups engine sends patients messages at the right time over multiple channels to get their attention.
Be email or text, outstanding receivables communication needs to be prompt, concise and persistent. Allow patients to take immediate action.
Customize each follow-up so the right message is being sent to patient at the right time.
Clearly see how many attempts have been made to collect an outstanding payment for debt collection purposes.
Did you know most patients want to be able to make payments on their mobile device? By allowing them to make a quick payment on their phones you are reducing the barriers to payments.
Your mobile payment portal will be branded with your logo and will allow patients to pay within a few clicks.
Allow patients to pay by credit cards or ACH. Google and Apply wallet will be added shortly.
PCI compliance with PbN payments will keep you out of trouble. With our sw, you don’t need to ask patients for their credit cards over the phone, keep excel files or sticky notes with sensitive information floating around.
Your mobile payment portal will be branded with your logo and will allow patients to pay within a few clicks.
Your mobile payment portal will be branded with your logo and will allow patients to pay within a few clicks.
PbN Payments is an included feature within our PracticeIQ bundle. You don’t need to pay anything extra to have access to our AR automation platform if you are already a bundle user.
PbN Payments costs the practices only 1% of payments run through our platform. Your patients are charged a convenience fee which is fixed at 2.9%+30 cents for each transaction. For example, if the patient owes $100, they will be charged $103.30 after including convenience fees. PbN will charge 1% from the net amount of $100 resulting in $99 being transferred to the practice.
We cannot give you legal advice if it is legal to surcharge your patients in your state or not. Please consult with your attorney to see if this feature is right for you. https://www.merchantmaverick.com/credit-card-surcharges/
It is getting more and more accepted for credit card fees are being charged to consumers. It is after all these consumers who are asking for more and more rewards from the credit card companies which is in return driving up credit card fees. We recommend you ask these patients to mail in their payments or stop by the office.
No, not at this point. We are looking into integrating more credit card processors and this will become an option in the future.
PbN will transfer funds to your practice account using ACH. By default, all practices are set up to receive payments in 2 business days.
PbN will allow you to add 10 automated follow-ups. After these follow-ups are complete, you will have to option of restarting the follow-ups or sending a one-time collections follow-up.
Yes, you can customize the message of each follow-up. By default, all follow-ups will have the same message but you can customize them as needed for your practice’s workflow.
Yes, PbN will automatically post all patient’s payments to their ledger. If payment sync fails for any reason, PbN will alert you in the action center about a failed payment sync. PbN has to-way integrations with Dentrix (G7.2 and higher), OpenDental (20 and higher), and Eaglesoft (17 and higher).
Yes, PbN will keep copies of all SMS and email communications sent to the patient regarding their outstanding balance.
Improving your patient relationships doesn’t have to be an impossible, insurmountable task. Practice by Numbers makes it easy for you to get up and running in as little as 1 day.
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