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The PbN Blog

Your additional resource to provide insight and help build your practice.

Should a Business Pay for Google Reviews?

How important are Google reviews for businesses? Google reviews are crucial for businesses as they influence purchasing decisions. Positive reviews build credibility and trust, while negative reviews can deter potential customers. They also impact lo …

How to Choose the Right Patient Portal for Your Dental Practice

In the ever-evolving landscape of healthcare, dental practices are increasingly turning to technology to enhance patient care and streamline operations. One of the most transformative tools in this digital shift is the patient portal. These secure on …

The Art of Responding to Reviews: Enhancing Patient Experience and Building Online Reputation

Managing responses to both positive and negative reviews is one of the most important tasks for organizations and healthcare providers. This practice serves as an opportunity to connect with and demonstrate a sincere approach to service delivery, whi …

How Medical Practices Should Respond to Bad Online Reviews with HIPAA in Mind

Online reviews can make or break a medical practice in this digital age. Positive reviews attract new patients and enhance the reputation of the practice, while negative reviews can lead to a decrease in patient visits and harm the practice’s reputat …

patient-relationship-management

Introduction to Patient Relationship Management (PRM) …

Mastering Google Reviews: A Guide for Dental Practices

In the digital age, the reputation of your dental practice is heavily influenced by online reviews. Google reviews, in particular, play a critical role in shaping potential patients’ perceptions and decisions. Here are a few reasons why Google review …

Transforming Patient Experience, One Form at a Time

In the ever-evolving landscape of dental care, patient experience reigns supreme. From the moment a patient walks into a dental office, their journey begins – and the first touchpoint often involves filling out forms. Historically, this process has …

The Benefits of Online Payments and Text-to-Pay Reminders

In today’s fast-paced world, convenience and efficiency have become the cornerstones of customer satisfaction. This holds true not only in retail and e-commerce but also in the realm of healthcare, particularly in dental practices. As technology cont …

Transforming Dental Group Practices with Enterprise Dashboards

In the fast-paced world of dental group practices, managing multiple locations efficiently can be a daunting task. Dental professionals often grapple with scattered data, outdated spreadsheets, and the need for seamless communication across various o …