• Icon

    Why Us?

  • Single Practice Owners
  • Multi-Practice Owners
  • Dental Consultants
  • CPAs
  • Marketing Agencies
  • Case Studies
  • Core Values
  • Meet Us
  • Compare PbN Icon
    Icon
  • Icon

    Compare PbN

    Icon

Compare PbN

Explore a Comprehensive Feature Comparison of PbN.

  • PbN vs Weave
  • PbN vs NexHealth
  • PbN vs Flex Dental
  • PbN vs RevenueWell
  • PbN vs Adit
  • PbN vs Dental Intel
  • PbN vs Yapi
  • PbN vs Solution Reach
  • PbN vs Lighthouse360
  • 866-216-8416
  • webcontact@practicenumbers.com
Kiosk Login
  • Solutions
    • Analytics
      • Practice IQ

        Get all the analytics you need to make smart decisions

      • Daily Huddle

        Start the day on a successful note with just 10 minutes

      • Revenue Finder

        Find hidden dental practice revenue with one tool

      • Goal Management

        Create goals that are trackable and attainable for everyone

      • Enterprise Dashboard

        A single source of truth unified in one dashboard

    • CRM
      • Patient Relationship Management

        Enhance communications with your patients

      • Patient Follow-Up

        An innovative and purposeful way of follow-up with patients

      • Reminders

        Customizable and automated recall and reminders

      • Two-Way Texting

        Reach patients in the ways that they prefer most

      • Patient Portal

        Keep patients in the loop with a user-friendly and modern experience

      • Phone IQ

        Get smarter insights about how your practice handles calls

      • Online Appointment Booking

        Syncs with your PMS to read empty slots and write back appointments

    • Marketing
      • Instant Patient Communications

        Instant Patient Communications

      • Custom Campaigns

        Reach patients at the right time with the right message

      • Call Tracking

        Ensure patients have a seamless interaction with your practice

      • Collect & Manage Reviews

        We help you gain 5-star reviews for your practice

      • Webchat

        A seamless way to communicate with your patients

      • Marketing ROI

        Easily review all your marketing efforts to make smarter decisions

      • Online Appointment Booking

        Syncs with your PMS to read empty slots and write back appointments

    • Operations
      • PbN AI

        Powering Smarter Dental Practices.

      • Insurance Verification

        Verify all patients in advance saving time and reducing denials

      • PbN Voice

        A better call experience for you and your patients

      • Patient Forms

        Save time on your patient intake process with our digital forms

      • Kiosk

        Replace the manual check-in process with easy self check-ins

      • Patient Flow

        Scheduling, record management, and streamlined communications

      • TeamChat

        Simplify dental office communication with a cutting-edge chat system

    • Payments
      • PbN Payments

        Comprehensive Payment Solutions for the Patient and the Practice

      • PbN ZeroPay

        Keep 100% of your revenue every time a patient pays with a credit card.

      • Payment Plans

        Offer PbN Payment Plans to make patient care more affordable and accessible.

  • Use Cases
    • Single Practices IconSingle Practices

      A single source for your marketing, analytics, payments, VOIP, and recall/reminder needs

    • Marketing Agencies IconMarketing Agencies

      See how campaigns are performing and deliver accurate and reliable results to your clients

    • Multiple Practices IconMultiple Practices

      Whether you have 3 offices or 300, you’re in good hands

    • Pricing IconPricing

      Delight your patients and manage all aspects of your practice

    • Dental Consultants IconDental Consultants

      Consultants prefer our one-stop all-encompassing solution

    • Request a Demo IconRequest a Demo

      Consolidate your software into a single solution and cut your software bill by up to 60%

    • CPAs IconCPAs

      Build longer-lasting, loyal relationships by adding even greater value to your clients

  • Company
    • About Us IconAbout Us

      We’re passionate about crafting user-friendly software solutions that streamline operations

    • Core Values IconCore Values

      We are dedicated to empowering dental professionals to transform their practices

    • Our People IconOur People

      Meet our growing team of fully remote evangelists that span the globe from North America to India.

    • Careers IconCareers

      We’re always looking for passionate people to join PBN

    • Partner IconPartner

      Refer practices to our platform and earn revenue share on any resulting sales.

  • Compare
    • PBN vs Weave

      Still weighing your options? Take a look at the comparisons

    • PBN vs Dental Intel

      Our robust analytics track over 600+ KPIs from your PMS

    • PBN vs Yapi

      We make it easy to get up and running in as little as 1 day

    • PBN vs Nexhealth

      Practice by Numbers is the better choice

    • PBN vs Flex Dental

      We streamline your office and consolidate all your software

    • PBN vs Solution Reach

      We’re a single source of truth for your practice analytics

    • PBN vs Revenuewell

      Consultants prefer our one-stop all-encompassing solution

    • PBN vs Adit

      Our mission is to revolutionize dental practice management

    • PBN vs Lighthouse 360

      Streamline your office and ensure the best patient experience

  • Resources
    • Presents IconPresents

      Dentistry professionals share engaging and educational content

    • Blog IconBlog

      An additional resource to provide insights to build your practice

    • Case Studies IconCase Studies

      Learn how PBN has helped other practices grow their business

    • PbN Learn IconPbN Learn

      Structured training to simplify your learning

  • Pricing
  • Get a Demo Now
  • 866-216-8416
Kiosk Login
Email Us
Get a Demo
    • Solutions
      • Analytics
        • Practice IQ

          Get all the analytics you need to make smart decisions

        • Daily Huddle

          Start the day on a successful note with just 10 minutes

        • Revenue Finder

          Find hidden dental practice revenue with one tool

        • Goal Management

          Create goals that are trackable and attainable for everyone

        • Enterprise Dashboard

          A single source of truth unified in one dashboard

      • CRM
        • Patient Relationship Management

          Enhance communications with your patients

        • Patient Follow-Up

          An innovative and purposeful way of follow-up with patients

        • Reminders

          Customizable and automated recall and reminders

        • Two-Way Texting

          Reach patients in the ways that they prefer most

        • Patient Portal

          Keep patients in the loop with a user-friendly and modern experience

        • Phone IQ

          Get smarter insights about how your practice handles calls

        • Online Appointment Booking

          Syncs with your PMS to read empty slots and write back appointments

      • Marketing
        • Instant Patient Communications

          Instant Patient Communications

        • Custom Campaigns

          Reach patients at the right time with the right message

        • Call Tracking

          Ensure patients have a seamless interaction with your practice

        • Collect & Manage Reviews

          We help you gain 5-star reviews for your practice

        • Webchat

          A seamless way to communicate with your patients

        • Marketing ROI

          Easily review all your marketing efforts to make smarter decisions

        • Online Appointment Booking

          Syncs with your PMS to read empty slots and write back appointments

      • Operations
        • PbN AI

          Powering Smarter Dental Practices.

        • Insurance Verification

          Verify all patients in advance saving time and reducing denials

        • PbN Voice

          A better call experience for you and your patients

        • Patient Forms

          Save time on your patient intake process with our digital forms

        • Kiosk

          Replace the manual check-in process with easy self check-ins

        • Patient Flow

          Scheduling, record management, and streamlined communications

        • TeamChat

          Simplify dental office communication with a cutting-edge chat system

      • Payments
        • PbN Payments

          Comprehensive Payment Solutions for the Patient and the Practice

        • PbN ZeroPay

          Keep 100% of your revenue every time a patient pays with a credit card.

        • Payment Plans

          Offer PbN Payment Plans to make patient care more affordable and accessible.

    • Use Cases
      • Single Practices IconSingle Practices

        A single source for your marketing, analytics, payments, VOIP, and recall/reminder needs

      • Marketing Agencies IconMarketing Agencies

        See how campaigns are performing and deliver accurate and reliable results to your clients

      • Multiple Practices IconMultiple Practices

        Whether you have 3 offices or 300, you’re in good hands

      • Pricing IconPricing

        Delight your patients and manage all aspects of your practice

      • Dental Consultants IconDental Consultants

        Consultants prefer our one-stop all-encompassing solution

      • Request a Demo IconRequest a Demo

        Consolidate your software into a single solution and cut your software bill by up to 60%

      • CPAs IconCPAs

        Build longer-lasting, loyal relationships by adding even greater value to your clients

    • Company
      • About Us IconAbout Us

        We’re passionate about crafting user-friendly software solutions that streamline operations

      • Core Values IconCore Values

        We are dedicated to empowering dental professionals to transform their practices

      • Our People IconOur People

        Meet our growing team of fully remote evangelists that span the globe from North America to India.

      • Careers IconCareers

        We’re always looking for passionate people to join PBN

      • Partner IconPartner

        Refer practices to our platform and earn revenue share on any resulting sales.

    • Compare
      • PBN vs Weave

        Still weighing your options? Take a look at the comparisons

      • PBN vs Dental Intel

        Our robust analytics track over 600+ KPIs from your PMS

      • PBN vs Yapi

        We make it easy to get up and running in as little as 1 day

      • PBN vs Nexhealth

        Practice by Numbers is the better choice

      • PBN vs Flex Dental

        We streamline your office and consolidate all your software

      • PBN vs Solution Reach

        We’re a single source of truth for your practice analytics

      • PBN vs Revenuewell

        Consultants prefer our one-stop all-encompassing solution

      • PBN vs Adit

        Our mission is to revolutionize dental practice management

      • PBN vs Lighthouse 360

        Streamline your office and ensure the best patient experience

    • Resources
      • Presents IconPresents

        Dentistry professionals share engaging and educational content

      • Blog IconBlog

        An additional resource to provide insights to build your practice

      • Case Studies IconCase Studies

        Learn how PBN has helped other practices grow their business

      • PbN Learn IconPbN Learn

        Structured training to simplify your learning

    • Pricing
    Get a Demo Now
    866-216-8416
    Kiosk
    Login
Home / Blog / The Art of Responding to Reviews: Enhancing Patient Experience and Building Online Reputation

The Art of Responding to Reviews: Enhancing Patient Experience and Building Online Reputation

Practice by Numbers
July 23, 2024 ·
Share on Facebook Share on Twitter Share on LinkedIn Share via Email

Recent Blogs

  • How to Improve Dental Office Patient Experiences?
  • Dental Practice Financial Management: Expert Tips Inside!
  • How to Increase Production in Dental Practices?
Sidebar Banner

Top Blogs

How to Improve Dental Office Patient Experiences?

Attracting and retaining patients isn’t just about delivering top-notch dental...

Read More

Dental Practice Financial Management: Expert Tips Inside!

Imagine this: your chairs are full, your staff is busy,...

Read More

13 Proven Patient Retention Strategies To Boost Your Dental Practice Revenue

Struggling with patient churn? Use these 13 tested dental retention...

Read More

Why Us?

  • Single Practices
  • Multi-Practice / DSO
  • Consultants
  • CPAs
  • Marketing Agencies
  • Case Studies
  • Core Values

Analytics

  • Practices Analytics
  • Revenue Finder
  • Enterprise Dashboards
  • Daily Huddle
  • Goal Management

CRM

  • Patient CRM
  • Two Way Texting
  • PhoneIQ
  • Patient Follow-Ups
  • Custom Campaigns
  • Appointment Reminders
  • Patient Portal

Marketing

  • Marketing
  • Call Tracking
  • Reviews
  • Webchat
  • MarketingROI
  • Online Appointment Booking

Operations

    • Insurance Verification
    • Payments
    • Patient Forms
    • Kiosk
    • Patientflow
    • Team Chat
    • PbN Voice

Company

  • About Us
  • Meet Us
  • Pricing
  • Blog
  • Refer A Friend
  • Partner Program
  • Insiders Program
  • Careers
  • Podcast
  • PbN Presents
  • Help/Support
  • Trust
  • PbN Learn

Legal Stuff

  • Privacy Policy
  • Terms of Use
  • Cancellation Policy
  • Payments Terms of Service
  • VoIP Terms of Service
  • Patient Terms of Service
  • facebook
  • google
  • youtube
  • youtube
Copyright © 2025 Practice by Numbers Inc

Book Your
Free Demo

See how you can handle scheduling, payments, communication, and reporting — all in one place, with one platform.

Image