Flexible Financing
for Every Dental
Procedure

No, PbN Payment Plans are offered directly by your practice, meaning you control the terms and payment schedule. Unlike third-party financing, you receive payments as patients make them—reducing costs and improving flexibility for both your practice and patients

Our system automatically retries the payment 5 times over a one-week period. If the charge continues to fail, both the patient and practice receive notifications for follow-up action.

The Payment Plan dashboard gives a complete overview of all upcoming payments, including KPI such as collected and failed payments. Users can easily sort and filter the worklist of plans by status and other metrics.

No, Stripe cannot be used for payment plans. You must have the PbN Payment service configured on your account to enable payment plans.

You’re in control Edit installment dates, adjust amounts, or mark payments as paid with just a click! For example, you can customize payment schedules to fit patient needs—weekly, bi-weekly, or monthly. Additionally, payments can be paused for unforeseen circumstances for 30 days.

A standard fixed rate for payment plans (for transaction types except in office POS payments) have a fee of 3.9% + $0.30 per transaction that applies to all payments made through a payment plan, regardless of the payment method.

The Pay in Full option is not considered a payment plan. However, it allows you to offer customers a discount as an incentive for paying the full amount upfront. If permitted by your state laws and configured correctly, you can also apply a surcharge to the Pay in Full option, passing the surcharge cost to the customer. The fees for the Pay in Full option follow the standard fee structure for regular payments, not the specialized pricing designed for payment plans.

In most cases, yes, payment plans can be modified after they’ve started. However, you can modify the installment date and amount but installment amount will be adjusted in remaining installments.

Creating a payment plan is simple with our step-by-step wizard, ensuring all terms are set up correctly. In just minutes, your team can customize a plan that works for both the patient and your practice. We also offer pre-defined payment plan templates, saving time and effort by simply selecting from ready-made options instead of designing custom plans for each patient.

Practices cannot add a surcharge fee to payment plan transactions. Instead of a surcharge, you can add a management fee to cover card processing costs or any additional expenses, such as account handling or an interest rate. This fee can be included as part of the payment plan terms and applied to the total installment  amount.