It is amazing how much the technology has evolved and it is so easy to see how we are doing. I know the usual metric is to look at hygiene recall, case acceptance percentage, incomplete treatment yada yada, which this software does a great job of providing the needed data. What I find even more fascinating is the collection data from the different insurance companies, zip code and age of my patients. I know this data could perhaps be pulled from open dental but I never thought of looking at this data before. I think it will help me in marketing to certain zip code and dropping the bottom insurance companies.
Don’t let patients fall through the cracks. Keep patients happy and coming back to your practice through timely, personalized reminders that reach patients at the right place, through the right medium, at the right time.