Compare PbN
Explore a Comprehensive Feature Comparison of PbN.
Explore a Comprehensive Feature Comparison of PbN.
If you’ve struggled to understand complex payment issues — you’re not alone. Our custom payment solutions were inspired by a practicing dentist who struggled with these same issues and knew there had to be a better way.
We help you streamline operations, give you complete visibility into how much you are paying, control over how customers cover transaction costs, and reduce human errors by automatically writing all payments back into your PMS ledger. All this comes with our new point-of-sale terminal for the added convenience of accepting payments in-office, whether it’s for appointments, services, or merchandise.
Free POS terminal with minimum $30k transaction amount per month. Rent a terminal for as low as $29.99 per month per month.
By giving patients options on how they pay, the hurdle of the convenience fee is removed.
Practices can enjoy seamless payment processing with no additional subscription fees.
Flat-rate card fees as low as 2.69% for in-office point-of-sale transactions.
Minimum setup and onboarding–just connect the POS terminal to the internet and start using it.
In-person POS Terminals with full integration to PbN and two-way write back to PMS ledgers.
Our payments platform just works–it acts as both a payment gateway and a payment service provider.
Our payment service provides increased flexibility, improved transaction processing, and reduced costs.
You have a modern office. You are paperless for the most part. Why are you still sending paper statements? Ditch the printer and stamps and say goodbye to paper cuts. PbN will modernize your whole Accounts Receivables process with a user-friendly dashboard that reduces AR overhead and improves the patient experience.
Patients with balances are automatically identified and added to scheduled follow-ups. Exclude patients based on pending claims, balance totals, account types,custom tags, and more.
Automated timely notifications are sent to patients so they can review balances and pay with just a few clicks. Messages can be further customized for each patient.
Simplify payments by enabling patients to self-pay from any device using a wide range of available payment methods. Funds are deposited directly to your practice bank account.
Attach a statement, request a payment amount, add a personal note, and track the progress of requests and payments in the dashboard. No need to mail anything.
PbN will help accelerate cash flow for your practice by providing patients a superior payment experience on any device. It does this while saving office staff valuable time that can then be used to further improve the patient experience.
A common reason why patients don’t pay is because they don’t receive a bill in a timely manner. PBN’s follow-up engine sends patients messages at the right time over multiple channels to get their attention.
PbN Payments is an included feature within our PracticeIQ bundle. You don’t need to pay anything extra to have access to our AR automation platform if you are already a bundle user.
We cannot give you legal advice if it is legal to surcharge your patients in your state or not. Please consult with your attorney to see if this feature is right for you. https://www.merchantmaverick.com/credit-card-surcharges
Yes, you can choose whether to surcharge the patient or not.
Yes, you can customize the message of each follow-up. By default, all follow-ups will have the same message but you can customize them as needed for your practice’s workflow.
Yes, PbN will keep copies of all SMS and email communications sent to the patient regarding their outstanding balance.
New PbN Payments:
Online/Card not present : All cards except Amex Transactions: 2.9% +30cents (Amex @ 3.4%+30c)
Point of Sale: All cards except Amex Transactions: 2.69% +25cents (Amex @ 3.4%+30c)
Max surcharge passable to the patient: 2.69%
With Stripe: PbN Payments costs the practices only 1% of payments run through our platform. Your patients are charged a convenience fee which is fixed at 2.9%+30 cents for each transaction. For example, if the patient owes $100, they will be charged $103.30 after including convenience fees. PbN will charge 1% from the net amount of $100 resulting in $99 being transferred to the practice.
PbN will transfer funds to your practice account using ACH. By default, all practices are set up to receive payments in 2 business days.
PbN will allow you to add 10 automated follow-ups. After these follow-ups are complete, you will have to option of restarting the follow-ups or sending a one-time collections follow-up.
Yes, PbN will automatically post all patient’s payments to their ledger. If payment sync fails for any reason, PbN will alert you in the action center about a failed payment sync. PbN has to-way integrations with Dentrix (G7.2 and higher), OpenDental (20 and higher), and Eaglesoft (17 and higher).
It is getting more and more accepted for credit card fees are being charged to consumers. It is after all these consumers who are asking for more and more rewards from the credit card companies which is in return driving up credit card fees. We recommend you ask these patients to mail in their payments or stop by the office.
Improving your patient relationships doesn’t have to be an impossible, insurmountable task. Practice by Numbers makes it easy for you to get up and running in as little as 1 day.
