Back to Blog

Production / Prod Appointment (adj)

October 17, 2024 6 minutes To Read

Today’s Date: 2024-10-18

Production Per Productive Appointments Only

This KPI is designed to evaluate the efficiency and productivity of a dental office by measuring the average production value per productive appointment. It is critical in assessing how effectively the office is utilizing its appointment slots to generate revenue.

How to Calculate Production Per Productive Appointments Only

The calculation of this KPI involves two primary variables: adjusted production and the number of productive appointments. Below are the steps to calculate this KPI:

  • Adjusted Production: This is the total revenue generated from dental services after making necessary adjustments for discounts, refunds, or other financial considerations.
  • Number of Productive Appointments: This refers to the number of appointments that resulted in some form of revenue generation. It excludes appointments with ZERO production, such as crown seats and other delivery appointments where no new revenue is generated.

To calculate this KPI, you need to perform the following simple math:

Step 1: Identify the total adjusted production for the specified period.

Step 2: Count the number of productive appointments that have a non-zero value within the same period.

Step 3: Divide the total adjusted production by the number of productive appointments. The result will give you the average production per productive appointment.

Example Calculation:

  • Adjusted Production: $100,000
  • Number of Productive Appointments: 200

KPI Calculation:

Production Per Productive Appointments Only = Adjusted Production / Number of Productive Appointments

= $100,000 / 200

= $500

Therefore, the production per productive appointment is $500.

Production Per Prod Appointments Only

Calculated by dividing adjusted production by the number of appointments with non-zero value during the period. This should exclude your ZERO production appointments like crown seats and other deliveries.

Why is the ‘Production Per Prod Appointments Only’ KPI Important?

In the competitive and fast-paced environment of a dental office, understanding and analyzing productivity is crucial for ensuring both the efficiency and profitability of your practice. The “Production Per Prod Appointments Only” KPI is an essential metric that can help provide insight into how well your office is performing in terms of revenue generation from productive appointments. Here are key reasons why this KPI is indispensable for your dental office:

  • Focused Insights: By excluding ZERO production appointments such as crown seats and other deliveries, this KPI allows you to concentrate on appointments that genuinely contribute to your revenue. This focused approach offers a clear picture of your productive output and helps identify where your practice is thriving and where there is room for improvement.
  • Operational Efficiency: Monitoring this KPI can help recognize trends in production and efficiency among different types of appointments. This can inform improvements in scheduling, resource allocation, and even staffing, ensuring that your office runs smoothly and effectively.
  • Financial Health: Tracking production metrics gives you direct feedback on the financial impact of your services. This is essential for understanding the profitability of various procedures and making informed financial decisions. It can also assist in setting appropriate benchmarks and goals, driving overall business growth.
  • Performance Evaluation: Using this KPI helps in evaluating the performance of individual practitioners within your office. It allows for a fair assessment by focusing on appointments that positively impact revenue, thereby facilitating better performance reviews and incentive structures.
Production Per Prod Appointments Only = Adjusted Production / Number of Appointments with Non-Zero Value

Production per Productive Appointments

Calculated by dividing adjusted production by number of appointments with non-zero value during the period. This should exclude your ZERO production appointments like crown seats and other deliveries.

Improving Production per Productive Appointments

To improve the “Production per Productive Appointments” KPI, your dental office needs to focus on enhancing efficiency and maximizing the value derived from each productive appointment. Here are some strategies that can help:

  • Optimize Appointment Scheduling: Ensure that your appointment scheduling system is efficient and maximizes the utilization of your time slots. Avoid scheduling lengthy procedures in non-productive periods and ensure that appointments are adequately filled with value-generating procedures.
  • Enhance Treatment Acceptance: Provide comprehensive patient education and clear communication to increase the acceptance of proposed treatment plans. This can lead to more productive appointments as patients are more likely to agree to necessary and beneficial treatments.
  • Upgrade Skills and Technology: Invest in continuing education for your staff and cutting-edge dental technology. Enhanced skills and advanced tools can allow for quicker and more effective procedures, increasing the productivity of each appointment.
  • Streamline Office Processes: Evaluate and improve your office processes to reduce downtime and inefficiencies. Streamlining tasks from patient check-in to billing ensures that more time is available for productive patient care.
  • Focused Marketing Campaigns: Target your marketing efforts toward procedures that generate higher production values. Attracting patients who need these services can organically raise the overall production per productive appointment.

Example Calculation


Adjusted Production = $50,000
Number of Productive Appointments = 100
Production per Productive Appointments = $50,000 / 100 = $500/appointment

KPI Statistics for 2024-01-01 to 2024-06-30

Percentile20242023
10th Percentile$239.66$237.95
25th Percentile$305.26$302.82
50th Percentile (Median)$405.05$391.28
75th Percentile$558.52$523.60
90th Percentile$934.37$794.60

More detailed and per month KPI statistics are available to Practice by Numbers users.

How Practice by Numbers Can Help Improve These KPIs

Practice by Numbers offers comprehensive dental business intelligence software that can significantly aid in improving your KPIs, including “Production Per Productive Appointments Only”. Here’s how:

  • Real-Time Data Access: Gain instant access to detailed metrics and insights into your dental practice’s performance, allowing for prompt decision-making and strategy adjustments.
  • Customized Reporting: Create custom reports to track and analyze KPIs based on various parameters tailored to your practice’s specific needs.
  • Advanced Scheduling Tools: Utilize intelligent scheduling features to maximize productive appointment slots and reduce cancellations and no-shows.
  • Patient Communication: Enhance patient engagement through automated reminders, follow-ups, and educational content to improve treatment acceptance and attendance rates.
  • Financial Analytics: Make informed financial decisions with in-depth analysis of revenue streams, cost management, and profitability of different procedures.
  • Performance Tracking: Monitor individual practitioner performance and identify areas for improvement to ensure everyone contributes effectively to the practice’s success.
  • Continuous Support: Receive ongoing support and guidance from Practice by Numbers experts to continuously optimize your practice’s performance and achieve sustained growth.

By integrating Practice by Numbers into your dental practice management system, you can harness the power of dental business intelligence to drive efficiency, productivity, and overall practice growth.

You may also like