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3 Ways to Make Your Front Office
Run Smoother

Running a seamless front office comes down to reducing friction points across the entire patient journey, not pushing your staff to do more. Your team can roll out these three proven tactics immediately, particularly with the help of Practice by Numbers.

What Makes a High-Performing Front Office

Operational Clarity
 Track processes to understand where time and resources are lost.
Standardized Tasks
 Ensure consistency in appointments, payments, and patient communication.
Team Coordination
Align staff roles to minimize errors and reduce overlap naturally.
Optimized Patient Flow
 Identify pain points and create smoother movement through your office.
Practice Excellence
Use insights to improve efficiency and patient satisfaction simultaneously.

Ditch clipboards with digital intake

Paper forms slow down check-in, create errors, and overwhelm your team in manual data entry. Switch to mobile-friendly, HIPAA-compliant digital forms that patients complete on their phones before arrival (with kiosk backup in-office). Submissions integrate directly into your system, freeing your front desk from tracking down documents or retyping information.

Cut phone tag with online booking + smart reminders

Full schedules come from convenience and consistency. Give patients 24/7 online appointment booking so they can choose times without calling, and pair it with automated reminders by text, email, or call to reduce no-shows. Your team spends less time on the phone and more time helping patients in front of them.

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Simplify checkoutwith modern payment methods

Payments are often the last bottleneck at the front desk. Streamline it with mobile and in-office payment options that reduce friction and accelerate collections. If your office offers financing, adding Payment Plans helps more patients say “yes” to treatment plans while keeping A/R organized for the team.

Why Practice by Numbers?

PbN brings forms, booking, reminders, and payments into one platform. Your front office follows one streamlined playbook instead of switching between disconnected tools. This integration transforms "busy" into efficient. You'll see less redundant work, fewer missed tasks, and an improved patient experience from start to finish.

Begin by addressing your biggest bottlenecks. Replace paper forms with digital versions, add online scheduling with automatic reminders, and modernize your payment process. With Practice by Numbers, your team reclaims valuable time, patients enjoy simpler visits, and both your calendar and revenue stream runs smoothly.

Introducing Patient
Payment Plans

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See how you can handle scheduling, payments, communication, and reporting — all in one place, with one platform.

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